legal
Terms of use
Effective date: 25 October 2026
1. Introduction
These Terms of Use govern your access to and use of træv, including our app, website, and related services.
træv is a social friend-network app. It helps users become aware of approximate social proximity, overlaps, or presence with friends.
træv is not a live location tracking app. It must not be used for emergency, safety-critical, surveillance, stalking, or real-time tracking purposes.
By creating an account or using træv, you agree to these Terms and confirm that you have read our Privacy Policy.
If you do not agree, you must not use træv.
2. Who we are
træv is provided by træv ApS, a company registered in Denmark under registration number 46724941, with registered address at C/O Felix Wehkamp, Helsinkigade 27, 1.126, 2150 Nordhavn, Copenhagen, Denmark.
You can contact us at:
- Support: support@traev.app
- Legal notices: legal@traev.app
3. Minimum age
You must be at least 16 years old to create an account or use træv.
Users under 16 may not use træv, even with parental permission, unless we later change this rule.
You must provide accurate age information. During registration we ask for your year of birth to check this. We may suspend or delete your account if we reasonably believe that you are under 16 or provided false age information.
During registration, we may ask you to confirm:
I confirm that I am at least 16 years old and agree to the Terms of Use and Privacy Policy.
4. Accepting these Terms
You accept these Terms when you create an account, tick an acceptance checkbox, or continue using træv after being asked to accept updated Terms.
We may record:
- the Terms version you accepted
- the Privacy Policy version you accepted
- the acceptance timestamp
- your user ID
If we make material changes, we may require you to accept the updated Terms before continuing to use træv.
5. Account registration and security
To use træv, you may need to create an account.
You must provide accurate and current account information. You must not create fake accounts, impersonate another person, share your account, or use another person’s account.
You are responsible for keeping your device and account secure. If you believe your account has been misused, contact us at support@traev.app.
We may use technical identifiers, public keys, encryption-related identifiers, and other security measures to provide and protect træv.
6. What træv does
træv helps users become aware of approximate social proximity, presence, or overlap with friends.
Depending on the available features, træv may allow you to:
- find friends or contacts who use træv
- build a trusted friend network
- see approximate proximity or presence signals
- pause, hide, block, or limit visibility
- open external communication options, such as calling or WhatsApp
- use local, peer-to-peer, or encrypted technical features
træv is designed around a privacy-conscious and data-sparse concept. Some features may rely on processing on your device or cryptographic exchange between users’ devices.
However, træv still operates supporting infrastructure. We do not claim that all data stays only on your device or that træv never processes personal data. Details are explained in the Privacy Policy.
7. Contacts and friend discovery
træv may offer contact or friend-discovery features to help you find people you know.
If you choose to provide contact access, træv may process information such as names, phone numbers, or technical contact-matching identifiers.
You confirm that you have the right or permission required to provide contact information to træv.
You must not provide contact information in a way that violates another person’s rights or applicable law.
You can manage contact permissions through your device settings and, where available, app settings.
8. Location, presence, and proximity
træv may offer location, presence, or proximity features. These features are intended to provide approximate social context within a friend network.
træv does not provide precise live-location tracking.
Location, presence, or proximity information may be:
- approximate
- delayed
- incomplete
- unavailable
- incorrect
- affected by device settings, network conditions, permissions, or app status
You must not rely on træv for emergencies, physical safety, real-time tracking, or finding people in a precise location.
Location or presence features should be off by default after registration and must be actively enabled by the user.
Where technically implemented, you may be able to pause, hide, restrict, or stop sharing location or presence information.
9. User controls
træv may provide controls to manage your visibility and interactions, including:
- pause location or presence sharing
- hide from selected friends or groups
- stop sharing with selected friends or groups
- block users
- report users
You must respect other users’ settings. You must not try to bypass blocks, pauses, hide settings, or consent choices.
10. Prohibited uses
You must use træv lawfully and respectfully.
You must not use træv to:
- stalk, surveil, harass, intimidate, or threaten another person
- track someone without consent
- pressure someone to activate or keep location or presence sharing enabled
- bypass privacy, pause, hide, or block settings
- create fake accounts to monitor someone
- scrape, harvest, or map friend connections or social graph data
- reverse engineer, overload, attack, or misuse træv infrastructure
- intercept messages or technical exchanges
- use træv for spam, scams, fraud, impersonation, or illegal activity
We may rate-limit, block, suspend, or delete accounts that violate these Terms or create legal, security, operational, or safety risks.
11. Profile content
You may be able to provide profile content, such as your name, profile picture, city, or status.
You are responsible for your profile content. You must not provide content that is unlawful, misleading, infringing, abusive, discriminatory, privacy-invasive, or harmful.
You keep ownership of your content. You allow træv to host, process, display, and transmit your content as needed to provide and operate the service.
12. Messages and technical delivery
træv may use encrypted delivery and a relay to exchange proximity information.
Delivery of proximity exchanges or technical signals is not guaranteed. They may be delayed, lost, unavailable, duplicated, blocked, or fail.
Encryption protects specific payloads. Account and network information used to deliver them is not invisible to træv. Details are in the Privacy Policy.
13. Third-party services
Some features may rely on third-party services, such as:
- hosting providers
- map providers
- OpenStreetMap-related services
- app stores
- analytics providers
- communication services such as WhatsApp or phone calls
Third-party terms and privacy policies may apply. træv is not responsible for third-party services outside its control, subject to applicable consumer law.
14. Paid features
træv may offer paid features, subscriptions, premium modes, invite-based access, or other paid products.
If paid features are offered, we will provide the relevant price, billing period, renewal terms, cancellation rules, payment method, and consumer withdrawal information before purchase, where required by law.
15. Privacy
Our Privacy Policy explains how we process personal data.
It covers topics such as account data, contacts, location and proximity signals, friend connections, logs, analytics, retention, deletion, and user rights.
These Terms govern your use of træv. The Privacy Policy governs the explanation of data processing.
16. Availability and beta features
træv may be early-stage, experimental, or beta-like.
We do not guarantee that træv will be uninterrupted, error-free, accurate, secure from all risks, or available at all times.
Features may change, break, be limited, or be discontinued. We may make urgent changes without prior notice where needed for security, legal compliance, abuse prevention, or service integrity.
17. Suspension and termination
You may stop using træv at any time. Where available, you may delete your account through the app or by contacting support@traev.app.
We may suspend, restrict, or delete your account if we reasonably believe that:
- you violated these Terms
- you are under 16
- you provided false information
- you misused location, presence, contact, or messaging features
- you harassed, stalked, surveilled, or pressured another user
- you attempted to bypass technical or privacy controls
- your account creates legal, security, operational, or safety risks
Account deletion may not immediately remove all data from backups, logs, legal records, or security records where temporary retention is necessary and lawful. Details are explained in the Privacy Policy.
18. Liability
Nothing in these Terms limits or excludes liability where this is not allowed by law. This includes liability for intentional misconduct, gross negligence, injury to life, body, or health, mandatory statutory liability, and mandatory consumer rights.
Subject to the above, træv is liable only according to applicable law.
To the extent permitted by law, træv is not liable for losses caused by:
- misuse of træv
- reliance on inaccurate, delayed, incomplete, or unavailable proximity or presence information
- third-party services outside our control
- unauthorised account access caused by failure to protect your account or device
- temporary outages, bugs, or feature limitations
If you use træv as a consumer, these Terms do not reduce your mandatory consumer rights.
19. Changes to these Terms
We may update these Terms from time to time.
If changes are material, we may notify you in the app, by email, or through another appropriate channel. We may require you to accept updated Terms before continuing to use træv.
If you do not agree to updated Terms, you must stop using træv.
20. Governing law and consumer rights
These Terms are governed by the laws of Denmark, unless mandatory consumer protection laws in your country of residence provide otherwise.
If you are a consumer in the EU or EEA, you may have mandatory rights under the laws of your country of residence. Nothing in these Terms limits those rights.
21. Contact
For support questions: support@traev.app
For legal notices: legal@traev.app